FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Due to the miscommunication often seen in other online platforms, we have uploaded images which are taken in our warehouse. The products seen in the images will match exactly what we deliver containing tags and original branding wash-care.

What is the meaning of surplus branded products?

Surplus stocks of a brand are the products from company's excess inventory. After the common stock is sold at a price more than it's par value, remaining products are sold as surplus.

How can I return an item?

Just put a return request within 15 days and we'll look after the rest.

Will you restock items indicated as “out of stock?”

Since our products come from surplus stocks, restocking the same article cannot be guaranteed. However, you can contact us via mail or WhatsApp, we'll try our best to fulfill your needs.

Where can I ship my order?

We deliver across India and even worldwide. However, the expected delivery time will vary up to 7 days in case of delivery outside India.

TERMS AND CONDITIONS